Printing Error Causes Privacy Breach
A printing error by an American Express processing center that administers 401(k) accounts resulted in clients receiving other persons' account statements. Some clients received statements that included the Social Security Numbers, birth dates, and fund balances of coworkers and strangers. Andrew Shen, of EPIC, commented that: "More and more, the cause of privacy breaches isn't malicious intent but a programming mistake."Retirement Plan's Error Discloses Personal Data, Washington Post, January 24, 2001.
