Study: Opt-Out Notices Unreadable to Most
A study conducted by Mark Hochhauser, a readability consultant, found that most opt-out notices contained in financial statements are written at a college reading level. The notices analyzed are required by the Financial Services Modernization Act (GLBA), a law that allows individuals to opt-out from certain information sharingLost in the Fine Print: Readability of Financial Privacy Notices, Privacy Rights Clearinghouse Web Site.
Financial Privacy in the New Millennium: The Burden Is on You, Fact Sheet, Privacy Rights Clearinghouse Web Site.
Financial Privacy: How to Read Your "Opt-Out" Notices, Fact Sheet, Privacy Rights Clearinghouse Web Site.
Getting a Handle on Privacy's Fine Print, Financial Firms' Policy Notices Aren't Always Clear and Conspicuous, as Law Requires, Washington Post, June 17, 2001.
