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Qwest Angers Customers With CPNI Sharing Notice

Qwest, a telecommunications company, has sent a notice to customers describing information collection and sharing that the company will engage in unless the customer opts-out. Qwest�s notice describes policies regarding the sharing of Customer Proprietary Network Information (CPNI). This includes customers� subscription plans, and a list of telephone numbers called by the customer. In November 2001, EPIC filed comments with the Federal Communications Commission urging the agency to create opt-in protections for customers� CPNI.

EPIC Comments to FCC on CPNI.
Qwest Plan Stirs Protest Over Privacy, New York Times, January 1, 2002 (registration required).