Juno forced to provide clear notice to changes in contract terms
New York State Attorney General Eliot Spitzer today announced a settlement with Juno, an Internet Service Provider, that requires the company to provide its subscribers with clear, conspicuous, and advance notice of all material changes to its service agreement. The Attorney General's investigation found that during February and March 2001, in an effort to establish a "Virtual Supercomputer Project" that would potentially link subscribers to a vast, distributive computing system, Juno failed to provide its subscribers with sufficient notice of several controversial and unorthodox amendments to its service agreement. Among these were terms stating that subscribers authorized Juno to download so-called "computational software" onto their computer, change the screen saver, and permit Juno to require subscribers to leave their computers on at all times to allow remote access by Juno. Likewise, according to the new contractual terms, consumers would be liable for all costs, expenses, and maintenance or technical issues resulting from continuous operation of the computer. Attorney General Press Release May 7, 2002
Juno's controversial plan to rent space on your PC Wall Street Journal Online, February 1, 2001
