ISPs Looking Over the Shoulders of Customers
Internet Service Providers (ISPs) are actively checking to see which of their customers are being naughty or nice as a means of combating spam. For some time Broadband companies have admitted to routinely monitoring users for signs of abuse and taking action when they deem it to be appropriate. After attacks of viruses Sobig, MyDoom and Bagle ISPs have increased their scrutiny of customer online behavior and is not likely to decrease this surveillance anytime soon.
Customers Squeezed, as ISPs Close in on Viruses, C/Net News.com, March 17, 2004
