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Extortion Attempts on Outsourced Medical Records Reported

An Ohio company, which outsourced U.S. medical files, faced an attempted extortion by its workers in Bangalore India, who threatened to reveal confidential information unless they received money. A similar attempt was made by a transcriber working, in another country, on hospital records from the University of California San Francisco Medical Center. Few U.S. consumers understand that the privacy protections provided by domestic state and federal law do not apply to outsourced contracts that may involve disclosure of their sensitive personal information.


Extortion threat to patients' records;, The San Francisco Chronicle, APRIL 2, 2004, FRIDAY