Company Seeks to Monitor Phone Calls For Advertising-Targeting
Pudding Media, a start-up based in San Jose, Calif., is introducing an Internet phone service today that will be supported by advertising related to what people are talking about in their calls. The Web-based phone service is similar to Skype�s online service � consumers plug a headset and a microphone into their computers, dial any phone number and chat away. Pudding Media offers calling without any toll charges. The trade-off is that Pudding Media is eavesdropping on phone calls in order to display ads on the screen that are related to the conversation.
Company Will Monitor Phone Calls to Tailor Ads, New York Times, September 24, 2007.