Department of Transportation Dismisses Privacy Complaint
The Department of Transportation determined that Northwest Airlines did not violate its privacy policy when it disclosed airline passenger data to the Federal government. The privacy complaint was filed against the airline by the Electronic Privacy Information Center for engaging in unfair and deceptive trade practices for violating its stated customer privacy policy. Northwest privacy policy is not to sell customer information and that it shares customer data in limited specific cases. The airline shared three months worth of passenger data with the government.
Privacy Complaint Against Airline Dismissed, Washington Post, September 15, 2004
