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Forrester: Muris� Privacy Plan Creates Confusion

Forrester Research argues in a new report that Federal Trade Commission Chair Timothy Muris� approach to privacy will exacerbate privacy problems. Muris recently changed the agency�s approach to privacy, advocating that Congress should not pass new laws to address consumer privacy protection. Forrester argues that Muris� approach lacks an overarching framework for enforcement that will result in ill-defined standards for appropriate business behavior.

Report: U.S. Privacy Plan Bad for Business, CRM Daily, October 16, 2001.